Guntermann-drunck USB 2.0 Ranger 2204 User Manual download pdf (Page 14)

Obtaining Warranty Service

To obtain warranty service, you must first contact Icron Technologies Corporation within the warranty period

for a Return Material Authorization (RMA) number. Icron Technologies Corporation will not accept returns

without an authorized RMA number. Be sure you have the serial numbers of the LEX unit and REX unit before

calling. Package the product appropriately for safe shipment and mark the RMA number on the outside of

the package. The package must be sent prepaid to Icron Technologies Corporation. We recommend that

you insure it or send it by a method that provides for tracking of the package. The repaired or replaced item

will be shipped to you, at Icron Technologies Corporation’s expense, not later than thirty days after Icron

Technologies Corporation receives the defective product.

Address the returned product to:

RMA Coordinator

Icron Technologies Corporation

4664 Lougheed Highway, Suite 221

Burnaby, BC V5C 5T5 Canada

Contacting Sales

Tel: +1 604 638 3920

Contacting Technical Support

icron.com/support

Tel: +1 604 638 3939

To help us serve you better, please include the following information with your technical support request:

• Hostcomputermakeandmodel

• Typeofoperatingsysteminstalled(e.g.Windows7,Windows8,MacOSX,etc.)

• PartnumberandserialnumberofboththeLEXandREXunits

• MakeandmodelofanyUSBdevice(s)attachedtotheRanger2204

• Descriptionoftheinstallation

• Descriptionoftheproblem

1 2 ... 9 10 11 12 13 14 15 16

No comments

Guntermann-drunck USB 2.0 Ranger 2204 User Manual Page 14